Explore IBM Sterling Intelligent Promising
Deliver customer satisfaction and keep fulfillment promises.
Preserve brand trust by providing shoppers with greater certainty, choice, and transparency across their buying journey. IBM Sterling® Intelligent Promising empowers retailers to improve digital conversions, real-time global inventory visibility, and in-store sales, while increasing omnichannel profitability.
According to a recent study done by IDC, the modern digital consumer is demanding more, and will abandon retailers who don’t meet their expectations. In fact, 49% of shoppers would cancel their cart due to mismatch between expectations for delivery date and actual delivery date. A modern order management system (OMS) with intelligent promising capabilities is your best weapon against abandoned carts and a great way to build a competitive advantage for your store.
Check out this IDC study to understand how you can build these features into your digital consumer journey to help improve shopper loyalty, while you increase revenue.sit amet.
Apparel retailer Eileen Fisher built a central inventory, order-promising, and fulfillment hub based on IBM Sterling® Order Management and IBM Sterling Intelligent Promising—giving them true omnichannel retail capabilities and differentiated customer experiences.
Check out this explainer video for more background information about how IBM Sterling Intelligent Promising capabilities can help you improve your digital conversion.
Shoppers today demand certainty, choice, and transparency above all else. It’s no wonder that:
- 49% of shoppers would cancel their cart if their delivery date expectations don’t match the actual delivery date.
- 48% of consumers will buy elsewhere if you don’t give them visibility into available inventory, item costs and store location availability before they buy.
Download the one pager for more details and discover how IBM Sterling Intelligent Promising can help you.
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